For those seeking an effective, affordable way to use widgets, IM and texting to reach out to library users for these tools are routine, RefChatter represents the breakthrough that many libraries have been waiting for!

Created, delivered, and supported specifically for libraries by librarians and library automation experts, RefChatter is a proven, Web-based solution for reaching a critical part of your user community in modes with which they are already familiar.

We train you to create queues offering different levels or types of service, and show you how to easily create links to any of the popular IM and social networks. You can even create and strategically place widgets for each queue or service all over your library and parent institution websites. Staff can even view and reply to texted requests from the same web interface!

The RefChatter platform is a combination of open-source software components and excellent development by the LibraryH3lp creative team. Bundled with Altarama's implementation, training, and customer support, this powerful and proven tool is now available for libraries seeking a purpose-built, field-proven, fully supported solution that applies Altarama's professional release controls to deliver excellent reliability and uptime.

Meebo Users - 

We are pleased to announce a special offer on our RefChatter product that gets you up and running fast with an excellent chat solution. Please click here for more info or contact us to set up a time to talk about your options.