Try our partner, Chatstaff

Chatstaff has extensive experience with both academic and public libraries and LibraryH3lp. Unlike other library reference services, Chatstaff is flexible to your needs covering 24/7 or select hours, saving you resources. Plus Chatstaff also helps you implement your service, generate reports, and more.

When preparing to go live, Chatstaff works with you to make sure your library's information is accurately recorded to assist your patrons and refer them back to you when necessary. Afterward, Chatstaff continues to work with you to ensure the quality of the reference service and that the effectiveness of your marketing is maximized.

  • Staffed by professional MLS librarians
  • Experienced with both academic and public libraries
  • Flexibly covers 24/7 or select hours
  • Deliver consistent quality & effective service
  • Helps implement & monitor your service
  • Chatstaff is priced separately from LibraryH3lp

Expand your virtual reference coverage Learn more about Chatstaff or Request a Quote