Are you struggling to find ways to become more visible and relevant to your patron communities. Does it seem like many of your patrons spend more time texting than talking? Are you looking for a good (or a better) text-my-librarian option?
The popularity of texting is exploding, and the challenge faced by libraries is finding an affordable, stable system that lets librarians handle these requests in a timely, consistent and efficient way.
SMSreference allows libraries to expand reference delivery methods to text messaging. Patrons use this service to contact the library with requests for information, to schedule a meeting room, to see if their backpack has been turned in, or to leave a message about lunch plans. It is a particularly attractive option for libraries where statistical reporting and full transcript management are important.
The service is simple to use, highly effective, and can be implemented within a few days by any library where texting is available. Launch the service, send a text to a select group of patrons and see how fast they spread the message to their friends!