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Support

This page contains basic information about how customers can contact us for support.

RefTracker Support System

A separate web site is maintained for customer support of RefTracker. You will need to enter the username and password provided to your system administrator in order to enter this site. Click here if you are a customer and need username and password details in order to enter the support site.

Requesting Assistance

We love to hear from our customers:

  • to help resolve your problems
  • with comments on our service
  • with enhancement requests
  • to tell us about changed contact details
  • or, for anything else we can help your with!

You can contact us for assistance via phone, fax or email:

Phone: [61] (02) 9974 2500
Facsimile: [61] (02) 9974 2511
Email: info@altarama.com.au

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