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RefTracker
RefTracker Services
  • RefTracker DeskStats Online
    A hosted RefTracker system but with DeskStats electronic tick sheet, and statistical analysis only.
  • RefTracker DeskStats Managed Service
    A service that provides access to the DeskStats electronic tick sheet for your service points, and statistics delivered promptly each month without system administration overhead, or IT assistance.
  • RefTracker Online Web Forms Service
    A RefTracker Request form designed to meet your specific data collection need (survey or registrations for example), with collected data delivered monthly or at the end of the data collection period.

RefTracker DeskStats Online

RefTracker DeskStats Online is a version of RefTracker that only contains the DeskStats electronic tick sheet functionality (and statistical reporting for DeskStats). You have your own RefTracker system so it is fully customizable to meet your needs, but, as a hosted and supported system, there is no need for your IT department to provide any sort of support.

No matter what the service you want to count (circulation, reference and document delivery functions for example), or how it is delivered (phone, letter, in person, or by electronic services like Email or Instant Messaging), DeskStats Online can record it. Individual users can have tally sheets tailored to the work that they do, so staff learn to use it in no time at all!

Live mode allows statistics to be recorded with as little as a single click. Batch mode allows multiple services to be entered efficiently, and stats from traditional paper tick sheets to be entered for inclusion in statistical analysis.

Use it at all your service points -- or just some. Use it continually -- or just for audit periods. No matter how you use it DeskStats Online is far more cost effective than distributing and counting tick sheets! Click here for more details about the functionality of RefTracker DeskStats

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