MULTIPLE SERVICE POINTS
Use DeskStats at All Your Service Points
The additional information collected by RefTracker DeskStats, not only takes less time and effort to produce mandatory statistics, but it simplifies the provision of answers to service delivery questions such as determining peak periods that need higher levels of staffing, or evaluating the effectiveness of your various collections in responding to your clientele.
Combined with the request management functions of RefTracker, the DeskStats module provides the complete story about the statistical of operation of your library's reference functions. Use it all the time, or simply during audit periods - it's your choice.