ALTARAMA IN THE NEWS

Reed Smith Takes the Lead in Adapting RefTracker System to a Law Firm Environment

Reed Smith LLP, one of the 15 largest law firms in the world, added another new page to the law library playbook this week, as it became the first global law firm to deploy Altarama Information Systems’ RefTracker Reference and Request Management System.

RefTracker provides Reed Smith’s library research team an integrated, firmwide platform for efficiently delivering research services to all attorneys. With a simple click, the firm’s attorneys can now submit research requests to the firm’s entire global team of research librarians. Although Altarama software is widely used in academic, public, special, corporate and government libraries worldwide, Reed Smith is the first law firm to work with Altarama’s developers to adapt RefTracker to meet the complex and divergent needs of global law firms.

Infoquest Project Launched

Alliance Library System(ALS), a regional library consortium in East Peoria, Illinois, the School of Library and Information Science at San Jose State University, TAP Information Services in Missouri, Cullom-Davis Library at Bradley University, and South Central Regional Library Council in New York are pleased to announce a partnership with Altarama (http://www.altarama.com) to offer the first collaborative multi type library text-based reference service via cell phone.

Reference Statistics

DeskStats eliminates the need for manually totaling your statistics and quickly records the type of question, how long it took to answer, when and how it was received and more, making analysis a breeze. With so many ways to ask a reference question, you might miss one, but RefTracker lets you easily manage all the questions. Staff can work on questions together, forward them to subject experts or to whoever is available.

UPCOMING EVENTS

24 Jun 2010 ALA Annual
                        Washington D.C.

02 Sep 2010 ALIA Access Conference
                        Brisbane, Australia