VRLPLUS
Making chat reference an integrated part of reference request management
VRLplus is just what you’d except from the company that has been focused on nothing but solutions for the reference function of libraries for nearly ten years. The system provides a wide range of powerful virtual reference features – rich chat, fast page escorting and integrated email reference support – through an intuitive, easy-to-learn interface.
Collaboration within and across libraries is simple and powerful, providing just the right balance of local control and shared staff burden. Whether a single library or a hundred-member consortium, VRLplus is a solution that can make virtual reference a vital part of your library’s reference operation. And as development continues to integrate VRLplus into the Altarama family of reference solutions like RefTracker, DeskStats and SMS Reference, this is only the beginning!