Altarama's request management solutions can help you manage a wide range of areas of your Museum:

  • Research requests that come in through your library or information service.
  • Curatorial requests.
  • Requests to view specific items.
  • General requests such as opening hours.
  • Collection development - handling donation offers and purchase opportunities for rare items - prevent your staff from bidding against each other!
  • And, all the other things that your staff do in support of these services.  See a complete picture of your request answering service's staff workload.

RefTracker or RefTracker Express will be of interest, as will DeskStats.
Talk to us about all of the different types of requests that you receive and we will be able to provide ways to improve the management of them all whilst gathering statistics that prove the value of the service that you provide!