At Altarama, our goal is to help you put your best foot forward. Our Client Services team works tirelessly to ensure our clients have the tools and knowledge necessary to provide patrons with the highest quality of services. Support isn't limited to merely resolving issues or troubleshooting problems. We always love to hear from our customers:
- with comments on our service
- with ideas or requests for enhancements
- if your contact details change
- if you need advice on how best to use our products
- if you are considering changing your request answering service - we may have helpful suggestions based on our wide experience of similar services
- if you are having trouble access our support web site or any of the support materials we provide
- if your system administrator needs training (system administrator training is always free)
- for anything else we can help you with
Contact us here with any assistance you need!
If your support question is product specific, use one of the following links for quick help!
" I just wanted to say a big THANK YOU for your fantastic (patient, friendly, efficient, reliable and always informative) support. " - Alicja W., Library Team Leader, Academic Library