News and Events

Summer Conferences

If your summer conference plans include either ALA in Chicago or AALL in Cleveland, please visit us and see what’s new.  We can show you cool new tools for:

  • managing internal tasks
  • using holds and reminders for handling non-standard requests
  • creating, saving, auto-generating and auto-distribution of custom reports

…and more!

In Chicago for ALA, June 26-29, please come visit in booth #1538.

In Cleveland for AALL, July 18-21, our team will be in booth #426.

Come say hi, and get some of the good chocolate…😊

Looking for a replacement for Relais?

Are you a Relais ILL user searching for a replacement system to manage your ILL and document delivery requests? Altarama’s RefTracker customers are replacing Relais with the built-in RefTracker ILL/Doc Del functionality. They are seeing advantages with consistent workflows, simplicity of use, and integrated statistics. Further, the ILL functionality comes at no additional cost to the world leading Request management system features of RefTracker. Solve your request management issues at the same time as you solve your ILL system replacement issues, with one system! Ask us about RefTracker Request management with integrated ILL and Doc Del features.

Replying to requests via Outlook but want better stats?

Need to get better statistics about your reference work and reduce the amount of time you are spending on statistics? RefTracker allows you to continue working with Outlook and get RefTracker automatically upgraded with your requests and responses, providing a knowledge base of information that prevent duplication of research. Just by doing the work, the automatic updating of RefTracker means that statistics are being automatically collected. As a result, reports can be delivered to you by email according to your reporting schedule.  Take a look at our video that shows how easy it is to use Outlook with RefTracker or contact us for a demonstration.