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For more information about Altarama Information Systems or any of our products & services, please contact us.

Altarama introduces RefChatter for libraries challenged by Instant Messaging
"RefChatter is a totally Web-based system for delivering an online reference service to the increasingly large number of patrons who use Instant Messaging as their preferred electronic communication method."

Welcome to Altarama Information Systems

Altarama Information Systems focuses on the development, supply, and support of software, products and services that improve information management in libraries, with a special focus on the needs of reference librarians.

Our solutions include:

"Cool Tool" - SLA 2007

RefTracker

A request management system specifically designed for the needs of libraries, especially the reference desk – including DeskStats for short service statistics.

SMSreference

A means of adding mobile phone SMS text messaging to the ways in which your library can accept, and respond to requests for assistance.

Virtual Reference

The most comprehensive combination of products supporting the provision of reference services using a variety of online communication methods including use of Instant Messaging for online reference.