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For more information about Altarama Information Systems or any of our products & services, please contact us.

National Library of Australia Installs RefTracker
"The National Library of Australia (NLA - www.nla.gov.au) has today installed a RefTracker Request Management System to more efficiently manage and count the more than 20,000 requests coming into the library annually." Read the full press release »

Welcome to Altarama Information Systems

Altarama Information Systems focuses on the development, supply, and support of software, products and services that improve information management in libraries, with a special focus on the needs of reference librarians.

Our solutions include:

"Cool Tool" - SLA 2007

RefTracker

A request management system specifically designed for the needs of libraries, especially the reference desk – including DeskStats for short service statistics.

Reference by SMS

A means of adding mobile phone SMS text messaging to the ways in which your library can accept, and respond to requests for assistance.

Virtual Reference

The most comprehensive combination of products supporting the provision of reference services using a variety of online communication methods including use of Instant Messaging for online reference.