Privacy Policy

Last updated 1 January 2022

Altarama values your privacy. Our staff and our products will only ever use any personal information that you provide, in relation to provision of the service or information you have requested, and/or as aggregated information that will help us to improve the services that we provide to our customers.

Contact Information

We may collect two types of information from users of this service:

– Personal information that is voluntarily given by you when you submit one of our forms. We may also collect non personal information about you such as your IP address, the page you were visiting when you used our services, and the browser type that you are using.  We will only use this information to help us deliver a better service to you, or to deter individuals that we reasonably believe are engaged in unlawful or inappropriate use of our services.

– Anonymous aggregated information from which an individual cannot be identified.

Cookies and JavaScript

If your system allows cookies, we may create an encrypted cookie that does not contain any identifying information about you. The cookie is used to maintain session information about your use of this service and to improve your experience of using our services.
If your computer or device is set to disallow Javascript and/or cookies, some of the functionality of our services may not be available to you, however you will still be able to successfully submit questions, comments and requests.
In order to further protect your personal information we recommend that users of our services that are on a shared or public computer should always log out and close the browser they are using, when finished using our services.

Answering Your Question/Request

Your question or request might be forwarded to a subject specialist who is authorized by us to provide specialized answers under the terms of this privacy policy. If this needs to occur your contact information may be sent along with your question so that a response can be delivered directly to you in a timely manner. Other than as described in this document we will never disclose information obtained from you to third parties, unless required to do so by law.


Keeping information about you secure is very important to us. We take appropriate precautions to protect against the loss, misuse, and alteration of your personal information on our secured servers, and our staff associated with delivering our services are contracted to keeping your contact details confidential. We may use your question and answer information, but not your contact details, to assist with providing answers to similar questions in the future.

Privacy Policy Changes

In order to continue providing the latest in security protections for your personal data, we may change this Privacy Policy from time to time. If we make any changes, we will update the “Last Updated” date at the top of this Privacy Policy. We encourage you to review our Privacy Policy whenever you use our services in order to assure yourself of our commitment to keeping your data confidential, to stay informed about our information practices, and to keep to date with the ways you can help protect your privacy.

Contacting Us

If you wish to contact us about this policy or your data please use the Contact link in our web pages.