Extend your operating hours

You offer a range of excellent online reference services, but can’t cover all the hours you want to be available. Perhaps you don’t have an online reference service or qualified librarians yet.

When your own staff cannot be there, or you need them in other areas, RefStaffing can provide options to extend your service with excellent staff who specialize in delivery of online reference, and are familiar with your reference policies.

Cost-effective pricing can open opportunities to deliver your service in better ways, for longer hours and with automatic rollover to our service during busy periods to deliver a more responsive service. We can even staff your service 24/7.

“This service has shown its value during our lockdown periods.  It played a vital part in the library being able to provide a quality reference and information service when our libraries were closed. Well done everyone.”
National Manager, Library Learning and Teaching